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SmartReply AI Customer Service

SmartReply AI Customer Service

ChatGPT plugin by SmartReply · Manage customer escalations

Business & Operations v1.0.7 Created Oct 11, 2026 Website ↗ Open in ChatGPT ↗

Data updated · Last checked

Track this plugin
Directory search
#401 of 1,103
Top half in Business & Operations
ChatGPT visibility
32 answers checked · Sign up to see
Category page
—
search only, no category page
Listing score
55/100
leaders average 63

Keyword gaps?Searches where competitors rank and SmartReply AI Customer Service is not in the results.

SearchResultsBest competitorTheir position
sales48Sales#1
9 more gapsSign up free →

Listing check?What to fix in the listing and how much each item adds to the listing score (55/100; category leaders average 63).

  • !
    Put a search term in the name Search rank?Directory search ranks name matches first: 53% of top-3 results have the search term in the name. Searches for a brand name itself are not tracked.
    The name has none of the tracked search terms.
    6 of 20 category leaders do this
    0 / 30
5 more checksSign up free →

Try a new name or short description →

In ChatGPT conversations?How often ChatGPT mentions SmartReply AI Customer Service when people ask common Business & Operations questions.

Visibility
In a suggestion card
Answers checked
Mentioned most
ChatGPT visibilitySign up free →

About SmartReply AI Customer Service

SmartReply AI Customer Service ranks #9 of 25 for “reply” in ChatGPT directory search, behind Reply.io at #1. For “customer” it's #11 of 50 and Customer.io leads. It doesn't show up for “sales”, where Sales is #1.

SmartReply helps e-commerce teams manage conversations, customer escalations, and agent settings in their SmartReply account.From the plugin’s directory listing

Try asking

@SmartReply AI Customer Service Help me understand what I still need to set up in SmartReply.
@SmartReply AI Customer Service Help me set up and test a customer service flow.
@SmartReply AI Customer Service Find conflicting return-policy instructions in my agent's configuration.

Install it under Settings → Plugins, then type @SmartReply AI Customer Service in a chat.

Competitors?Plugins that show up in the same tracked searches as SmartReply AI Customer Service.

  1. Customer.ioCustomer.ioPeaberry Software, LLC dba Customer.io
  2. Reply.ioReply.ioReplyApp Inc.
  3. Customer Info ValidatorCustomer Info ValidatorBEIKE YAN
  4. Reply ChampionReply ChampionReply Champion
  5. Customer Acquisition Tools-B2CCustomer Acquisition Tools-B2CNuSpark Marketing
  6. ReplyOnTheFlyReplyOnTheFlyReplyOnTheFly
  7. Preply Language Tutor FinderPreply Language Tutor FinderPreply
  8. Customer Review AnalyzerCustomer Review AnalyzerThe Doers Firm

In the directory

Featured page
Not on it
Category page
Search only
Same job
127 customer support plugins
Account
Needed
Listed since
Oct 30, 2026

Recent changes

  1. Updated changed its example prompts
  2. Updated updated to version 1.0.7
7 more changesSign up free →

Alternatives to SmartReply AI Customer Service?Plugins that share searches with SmartReply AI Customer Service and have the same main job.

PluginMade forWorks in
Reply ChampionGoogle review management Teams at workWorldwide
ReplyOnTheFlyReplies to customer reviews Teams at workWorldwide

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